Senior Helpdesk & IT Infrastructure Analyst

Senior Helpdesk & IT Infrastructure Analyst

Full-Time 82800 - 101200 $ / year (est.) On-site
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At a Glance

  • Tasks: Manage second-level support and maintain IT infrastructure across various locations.
  • Company: Join Prouds Jewellers, a leader in technical excellence and innovation.
  • Benefits: Competitive salary, career growth, and a chance to make a real impact.
  • Other info: Collaborative environment with opportunities for professional development.
  • Why this job: Be part of a team that pushes boundaries and drives change in the industry.
  • Qualifications: Experience in helpdesk support and IT infrastructure management required.

The predicted salary is between 82800 - 101200 $ per year.

Job Description

Senior Helpdesk & IT Infrastructure Analyst Prouds Jewellers Pty. Ltd. Sydney, NSW, AU

The JPL Group is seeking an experienced Senior Helpdesk Analyst to join our team in NSW.

You will manage second-level support and help maintain IT infrastructure across stores, state offices, and the head office, collaborating with the NZ Infrastructure team on improvement initiatives.

Responsibilities include incident resolution, server room management, vendor liaison, disaster recovery planning, and documentation.

Join a company that is pushing the boundaries of what is possible.

We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.

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Senior Helpdesk & IT Infrastructure Analyst employer: Prouds Jewellers Pty Ltd

At Contour, we pride ourselves on being an exceptional employer, offering a competitive salary with uncapped commissions and a supportive work culture that prioritises student success. Our Melbourne CBD campus fosters a collaborative environment where employees receive structured training and direct access to leadership, ensuring ample opportunities for personal and professional growth. Join our driven team and make a meaningful impact in reshaping education while enjoying lifestyle perks and a genuine sense of ownership from day one.

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Contact Details:

Prouds Jewellers Pty Ltd Recruitment Team

We think you need these skills to ace Senior Helpdesk & IT Infrastructure Analyst

Second-Level Support
IT Infrastructure Management
Incident Resolution
Server Room Management
Vendor Liaison
Disaster Recovery Planning
Documentation Skills