At a Glance
- Tasks: Lead and inspire a national customer service team to achieve excellence.
- Company: Join Protecta, a leader in customer service across Australia.
- Benefits: Competitive salary, professional development, and a supportive work culture.
- Other info: Opportunity for career growth in a dynamic and collaborative environment.
- Why this job: Make a real difference by enhancing customer experiences nationwide.
- Qualifications: Proven leadership skills and a passion for customer service.
The predicted salary is between 63000 - 77000 $ per year.
Protecta is seeking an experienced National Customer Service Manager to lead our national team across Australia.
You will drive customer service standards, coaching, training and capability development through Supervisors and Team Leaders, reporting to the Head of Operations.
You will own performance, development and continuous improvement of the national Customer Service function, partnering with Sales, Operations, Procurement, Marketing, Product and Finance to improve outcomes.
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National Customer Service Leader & Training Champion in Brisbane employer: Protecta Group
Protecta Group is an exceptional employer that values its people as its greatest asset, fostering a collaborative and supportive work culture. With a strong focus on employee growth and development, the company offers attractive remuneration packages, profit-sharing opportunities, and a range of benefits including an Employee Assistance Program and optional Rostered Days Off. Joining Protecta means being part of a family-owned business that prioritises safety, efficiency, and the well-being of its team members while driving innovation in the temporary protection products industry.
