At a Glance
- Tasks: Provide essential admin support in a fast-paced environment while engaging with customers.
- Company: Join Protech, a key player in public sector infrastructure and maintenance.
- Benefits: Competitive pay, superannuation, and diverse locations across Queensland.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Experience in admin or customer service, strong Microsoft Office skills.
The predicted salary is between 24.3 - 29.7 $ per hour.
The Company
Protech is partnering with a large public sector infrastructure and maintenance organisation that delivers essential services to communities across the region.
They are seeking various Business Support Officers to join a busy team supporting operational and administrative functions.
The Role
We are looking for a highly organised and customer focused Business Support Officer to provide administrative support within a fast paced operational environment.
This position plays a key role in ensuring the efficient delivery of business and customer services while supporting internal stakeholders and field based teams.
A day in the life will typically include
- Providing administrative support to operational and technical teams
- Responding to customer enquiries via phone and email
- Maintaining accurate records, databases, and documentation
- Preparing reports, correspondence, and business-related documents
- Coordinating work orders, job requests, and service activities
- Monitoring workflows, assisting with scheduling, and tracking tasks
- Supporting the preparation of quotations and service requests
- Building positive relationships with internal and external stakeholders
- Assisting with continuous improvement initiatives and process updates
- Your Experience
- Previous experience in an Administration, Business Support, Customer Service or Office Support position
- Strong Microsoft Office skills, particularly Excel
- Excellent written and verbal communication skills
- High attention to detail and strong organisational abilities
- Ability to manage multiple priorities and meet deadlines
- Strong customer service and stakeholder engagement skills
- Experience working in a large, process-driven environment is highly regarded
- Experience with Ellipse or similar systems will be advantageous
Benefits & Offer
- Competitive hourly rate + superannuation
- Various Queensland locations and contracts available
- Opportunity to gain experience within a large public sector organisation
Business Support Officer employer: Protech Group
Protech is an exceptional employer, offering a supportive work culture that prioritises safety and employee well-being. With competitive hourly rates, penalty rates, and daily allowances, along with camp accommodation and meals supplied, employees can focus on delivering quality work while enjoying the benefits of a reliable team. The opportunity for future works on major projects in Kogan QLD ensures ongoing growth and development for all staff members.
