PropertyMe, Australia's leading cloud-based property management platform, is seeking a Customer Support Specialist in Sydney. You will act as the first point of contact for inbound support across phone, email and chat, offering timely responses and expert guidance to real estate professionals.
You'll triage requests, reference the knowledge base, and craft clear, professional communications while maintaining detailed notes in Zendesk.
Hybrid Customer Support Specialist – Real Estate Tech in Sydney employer: PropertyMe
At PropertyMe, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and innovation. As a Customer Success Manager in our beautiful Sydney CBD office, you'll enjoy a hybrid work environment, high autonomy, and the opportunity to make a meaningful impact on the lives of real estate professionals across Australia and New Zealand. With a nurturing team and regular events, we ensure that you have the support and recognition needed to thrive in your role.
