Proofpoint is seeking a Product Support Engineer for enterprise-level products. You'll provide Tier 1 support to administrators and partners, troubleshoot complex issues, and act as a liaison across support tiers.
A background in email systems or networking helps you excel in this fast-paced, customer-facing role. Successful candidates will engage with customers during business hours, assist installations, and contribute to a high-velocity team environment while maintaining a focus on security
Enterprise Product Support Engineer – Remote in Newcastle employer: Proofpoint
Proofpoint is an exceptional employer that prioritises employee growth and well-being, offering a competitive compensation package alongside comprehensive benefits. With a flexible work environment and a culture rooted in collaboration and recognition, employees are empowered to thrive in their careers while contributing to a mission that safeguards the digital world. Located in Sydney, Australia, this role provides unique opportunities to engage with a diverse range of clients across the ANZ market, making it a rewarding place to work for those passionate about cybersecurity.
