Proofpoint is seeking a Product Support Engineer for Enterprise level products in Brisbane. You will provide Tier 1 support to administrators and enterprise-level partners, troubleshoot complex issues, and manage escalations with customers in a fast-paced environment.
The role emphasizes expertise in email administration/security or DNS, with broader customer-facing technical experience welcome. Linux experience is a plus, and a collaborative, proactive mindset is valued.
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Enterprise Product Support Engineer (Remote) employer: Proofpoint
Proofpoint is an exceptional employer that prioritises employee growth and well-being, offering a competitive compensation package alongside comprehensive benefits. With a flexible work environment and a culture rooted in collaboration and recognition, employees are empowered to thrive in their careers while contributing to a mission that safeguards the digital world. Located in Sydney, Australia, this role provides unique opportunities to engage with a diverse range of clients across the ANZ market, making it a rewarding place to work for those passionate about cybersecurity.
