Allied Health Receptionist / Clinic Assistant - Casual
Help our patients feel welcome from the moment they arrive.
Prahran Foot Clinic is looking for a warm, organised receptionist to join our established podiatry clinic in the Chapel Street precinct. If you enjoy helping people and keeping a busy clinic running smoothly, we would love to hear from you.
The opportunity
Casual role, approximately 2-3 days per week, with days and hours to be discussed.
Based at 5 Izett Street, Prahran.
Preferred start within one week, ideally by 11 November 2026; please tell us your earliest availability.
Allied health, medical or specialist reception experience is highly desirable, but not essential.
On-job training in our clinic systems and procedures.
What you will do
Welcome patients, check their details and provide friendly, respectful service.
Manage appointments, bookings and enquiries by phone, email and in person.
Maintain accurate patient records and protect patient confidentiality.
Process invoices, payments and receipts, including EFTPOS and health fund claims.
Monitor supplies and assist with stock orders.
Clean and sterilise podiatry instruments following clinic procedures, with training provided.
Keep reception and shared work areas clean and organised, and assist the podiatrists with day-to-day clinic tasks.
What you will bring
A friendly, clear telephone manner and strong written and verbal communication.
Care and patience when helping people from a wide range of backgrounds.
Attention to detail, reliability and the ability to prioritise tasks during busy periods.
Confidence using computers and learning new systems.
A practical approach to solving problems, following procedures and working with the team.
Experience with PracSuite or similar practice management software, EFTPOS/HICAPS/Tyro, Apple Mac and Google Workspace would be an advantage. We also welcome applicants with strong customer service and administration skills who are keen to learn.
Pay and conditions
Pay will be in accordance with the Health Professionals and Support Services Award 2020 (MA000027), at the Support Services classification applicable to the duties and your skills and experience. This includes 25% casual loading, plus superannuation and applicable penalty rates and allowances.
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