At a Glance
- Tasks: Greet patients, manage appointments, and provide top-notch administrative support.
- Company: Join a boutique General Practice focused on exceptional patient care.
- Benefits: Above award pay, flexible hours, free snacks, and opportunities for training.
- Other info: Potential for permanent position and continuous learning opportunities.
- Why this job: Make a real impact in patient lives while enjoying a supportive team environment.
- Qualifications: Experience as a Medical Receptionist and strong communication skills required.
The predicted salary is between 19.8 - 24.2 $ per hour.
Senior Medical Receptionist Opportunity at Project Health General Practice - Casual fill in. This position would suit someone in semi-retirement with flexible hours, or someone looking to ease their way back into the workforce. We would consider someone needing additional training and upskilling for the right candidate.
We are seeking an experienced Medical Receptionist to join our dynamic team to cover annual leave and sick leave with potential for a permanent position in the future. We are a boutique General Practice providing exceptional care and will pay above award rates for the right candidate.
As the first point of contact for our patients, you will play a crucial role in providing excellent customer service and administrative support to our medical practice.
Diverse Role in an Established Clinic: We offer full General Practice services, with a special focus on Skin Cancer Care. You won't have to work any after hours or on weekends - we require support for Monday - Friday between the hours of 0800 and 1730 with shared close between staff.
Collaborative Work Environment: Be part of a cohesive team of 3 General Practitioners, 2 registrars, 2 Registered Nurses, and welcoming Reception colleagues and Practice Manager. We also have on-site pathology and physiotherapy services. While you'll have the chance to work autonomously, you’ll also collaborate with seasoned Practice Nurses and General Practitioners to deliver unparalleled care.
We have an amazing coffee machine and offer unlimited hot and cold drinks and snacks at the office and regularly take our meetings to local restaurants for free lunch and a chance to socialise and chat amongst our colleagues.
Flexibility & Growth: This regular casual position offers hours to cover staff leave, may lead to a permanent position as we grow. At Project Health, we believe in continuous learning. If you're keen to upskill, we’re more than happy to support and encourage your growth with paid training days and reimbursement for courses. We also offer annual CPR training as a group, and free vaccination for preventable diseases.
Key Responsibilities:
- Greet patients and visitors in a professional and friendly manner
- Manage appointment scheduling and maintain patient records accurately
- Handle phone calls, emails, and inquiries efficiently
- Process billing and payments
- Ensure the practice building and rooms are clean, tidy and accessible
- Assist with administrative tasks as required
Requirements:
- Proven experience as a Medical Receptionist or in a similar role
- Strong communication and interpersonal skills
- Excellent organisational and multitasking abilities
- Proficiency in medical software (Best Practice preferred) and office equipment
- Knowledge of medical terminology and procedures is preferred
- Ability to maintain confidentiality and uphold patient privacy regulations
- CPR training certificate at least every 3 years (we provide training opportunities annually)
- A current Working with Children Check
Qualities We Value:
- Compassion and empathy for patients of all backgrounds and age groups
- Effective communication abilities, both written and verbal
- Capability to work both independently and as part of a team
- Commitment to continuous learning and professional development
Become a key player in our mission to offer unparalleled care, and enrich our community with your expertise and dedication. Join us and make a lasting impact on patient lives every day.
Experienced Medical Receptionist in Traralgon employer: Project Health General Practice
At Project Health General Practice, we pride ourselves on being an exceptional employer that values flexibility and employee growth. Our collaborative work environment fosters a sense of community among our dedicated team, while our commitment to continuous learning ensures that you have access to training and development opportunities. Enjoy a supportive atmosphere with above award pay, no after-hours work, and the chance to make a meaningful impact in patient care.
Contact Details:
Project Health General Practice Recruitment Team