3PL Account Manager

3PL Account Manager

On-site
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Programmed Maintenance Services – Erskine Park NSW

PERSOL are partering with our client and are looking for a person who loves building relationships, solving problems, and delivering exceptional customer service? We're looking for a motivated and energetic 3PL Account Manager to join a growing logistics business based in Erskine Park.

This is a fantastic opportunity for someone who thrives on managing client relationships while also identifying opportunities to grow existing accounts.

What's on Offer?


  • $80-85k + Super
  • 1 day per week work from home
  • Stable and growing 3PL business
  • No travel required - all client meetings are conducted via Teams or clients visit the site
  • Supportive team environment
  • Mix of Account Management and Business Development

The Role


You will be responsible for managing a portfolio of approximately 30 client accounts, ensuring exceptional service delivery, maintaining strong client relationships, and identifying opportunities to expand business within existing accounts.

Responsibilities include:

  • Managing and nurturing a portfolio of 30 accounts
  • Acting as the primary point of contact for clients
  • Conducting regular client meetings via Teams
  • Resolving customer issues and ensuring service excellence
  • Identifying opportunities to increase revenue and grow client accounts
  • Collaborating with operational teams to ensure client expectations are exceeded
  • Building long-term relationships and driving customer retention

About You


  • Experience in Account Management, Customer Success, Client Services, or a similar role within 3PL, logistics, warehousing, or supply chain
  • Strong communication and relationship-building skills
  • Commercially minded with a passion for growing accounts
  • Positive, proactive, and solutions-focused
  • A bubbly personality with a genuine passion for client engagement
  • Keen, eager, and motivated to build a long-term career

This role is approximately 80% Account Management and 20% Business Development, making it perfect for someone who enjoys looking after existing clients while identifying new opportunities for growth.

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3PL Account Manager employer: Programmed Maintenance Services

Programmed Maintenance Services is an exceptional employer located in the vibrant Sydney CBD, offering a dynamic work culture that fosters collaboration and innovation. Employees benefit from comprehensive professional development opportunities, allowing for career advancement within a supportive environment. With a focus on meaningful contributions to residential and childcare projects, this role not only promises rewarding work but also the chance to be part of a growing team dedicated to excellence in private credit and property lending.

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Contact Details:

Programmed Maintenance Services Recruitment Team