At a Glance
- Tasks: Manage client accounts, solve problems, and deliver top-notch customer service.
- Company: Join a growing logistics business with a supportive team culture.
- Benefits: $80-85k salary, superannuation, and one day remote work per week.
- Other info: Dynamic role with a mix of account management and business development.
- Why this job: Perfect for relationship builders who love to grow accounts and make an impact.
- Qualifications: Experience in account management or customer service, with strong communication skills.
The predicted salary is between 63000 - 77000 $ per year.
PERSOL are partnering with our client and are looking for a person who loves building relationships, solving problems, and delivering exceptional customer service. We're looking for a motivated and energetic 3PL Account Manager to join a growing logistics business based in Erskine Park. This is a fantastic opportunity for someone who thrives on managing client relationships while also identifying opportunities to grow existing accounts.
What's on Offer?
- $80-85k + Super
- 1 day per week work from home
- Stable and growing 3PL business
- No travel required - all client meetings are conducted via Teams or clients visit the site
- Supportive team environment
- Mix of Account Management and Business Development
The Role
You will be responsible for managing a portfolio of approximately 30 client accounts, ensuring exceptional service delivery, maintaining strong client relationships, and identifying opportunities to expand business within existing accounts.
Responsibilities include:
- Managing and nurturing a portfolio of 30 accounts
- Acting as the primary point of contact for clients
- Conducting regular client meetings via Teams
- Resolving customer issues and ensuring service excellence
- Identifying opportunities to increase revenue and grow client accounts
- Collaborating with operational teams to ensure client expectations are exceeded
- Building long-term relationships and driving customer retention
About You
- Experience in Account Management, Customer Success, Client Services, or a similar role within 3PL, logistics, warehousing, or supply chain
- Strong communication and relationship-building skills
- Commercially minded with a passion for growing accounts
- Positive, proactive, and solutions-focused
- A bubbly personality with a genuine passion for client engagement
- Keen, eager, and motivated to build a long-term career
This role is approximately 80% Account Management and 20% Business Development, making it perfect for someone who enjoys looking after existing clients while identifying new opportunities for growth.
3PL Account Manager in Sydney employer: Programmed GO
At Programmed, we pride ourselves on being a leading employer in the manufacturing sector, offering our Maintenance Electricians a dynamic and supportive work environment in Campbellfield. Our commitment to safety, inclusivity, and employee development ensures that you will have access to ongoing training and growth opportunities, while working alongside a diverse team dedicated to excellence. Join us to be part of a company that values your skills and fosters a culture of collaboration and innovation.
