At a Glance
- Tasks: Help customers get the most from our awesome software by solving tech challenges.
- Company: Join a forward-thinking company focused on innovation and customer success.
- Benefits: Enjoy remote work flexibility, competitive pay, and opportunities for growth.
- Other info: Work in a dynamic environment with a focus on continuous improvement.
- Why this job: Be part of a team that drives real change in the tech landscape.
- Qualifications: Experience in technical support and a passion for helping others.
The predicted salary is between 103500 - 126500 $ per year.
Factory is seeking a Technical Support Engineer to enable customers to maximize value from our autonomous software platform.
You will resolve architecture, performance and operational challenges, partnering with product, engineering and customer success teams to deliver scalable solutions.
You will develop internal tools, dashboards and playbooks for deployment and operational excellence while contributing to a culture of continuous improvement and customer advocacy across the APAC region.
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Senior Technical Support Engineer – Remote in Newcastle employer: Profusion
Join a leading financial institution in Sydney as an Associate Director, where you'll manage a high-growth corporate banking portfolio and work with some of Australia's fastest-growing businesses. Enjoy a supportive work culture that prioritises diversity and inclusion, alongside clear career progression pathways and competitive remuneration packages. With strong internal support and a market-leading team structure, this role offers significant client-facing opportunities and the chance to make a meaningful impact in the corporate banking sector.
