Ashby is seeking a Manager of Product Support for the APAC region. You will lead a team of Technical Support Specialists and partner with Product, Engineering, and Customer Success to shape scalable support globally.
The role requires building processes in an ambiguous, fast-growing environment while focusing on customer advocacy and team development. You will report to the Head of Support with a growing team of about five specialists.
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APAC Product Support Leader employer: ProfilHQ
ProfilHQ is a remote-first company that thrives in fast-moving environments, focusing on cybersecurity, DevOps, and developer-first technologies. The company offers opportunities for collaboration across teams and emphasizes a strong commitment to customer experience. Employees can expect a dynamic work culture with the chance to contribute to significant projects in the tech industry.
