At a Glance
- Tasks: Lead product strategy for vendor applications and drive innovative solutions.
- Company: Join Flight Centre Travel Group, a certified Great Place to Work.
- Benefits: Enjoy travel discounts, health perks, and ongoing learning opportunities.
- Other info: Inclusive culture with strong career growth and community involvement.
- Why this job: Make a real impact in the travel industry while collaborating with diverse teams.
- Qualifications: 3+ years in digital product management and experience with vendor platforms.
The predicted salary is between 49500 - 60500 $ per year.
At Flight Centre Travel Group (FCTG), our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel! Join a team where product strategy, technology and business impact come together.
We're seeking an experienced Product Lead (Vendor Applications) to drive the vision, roadmap and value delivery of critical vendor-delivered platforms across the business. In this highly influential role, you'll work closely with vendors, Engineering, Business Analysts and key stakeholders to shape investment decisions, deliver innovative solutions and ensure our products create meaningful outcomes for customers and the organisation.
As the product champion, you'll live and breathe your portfolio, balancing strategic thinking with hands-on delivery. You'll lead the prioritisation and execution of initiatives, collaborate with designers and engineers to bring ideas to life, and build strong partnerships that maximise product value and performance. Combining product leadership, commercial acumen and technical expertise, you'll drive continuous improvement, hold vendor partners accountable for delivery outcomes, and help shape products that align with our long-term business vision and strategy.
Day in the life:
- Own the day-to-day product management and strategic direction of assigned vendor-delivered applications.
- Contribute product evidence, requirements and recommendations that inform build, buy and investment decisions.
- Lead relationships with vendor partners, including roadmap planning, governance forums, release planning and escalation management.
- Build evidence-based business cases using volume, revenue impact, incident trends and operational insights to influence roadmap priorities.
- Monitor and communicate vendor delivery performance, progress and risks to stakeholders and leadership.
- Oversee cost control activities for assigned applications, including vendor invoice review where applicable.
- Define and track outcome measures with data partners to ensure value is delivered against business objectives.
- Collaborate with Solution Architects and Engineering teams to challenge vendor solution designs and align non-functional requirements.
- Partner with support and reliability teams to ensure incidents, problems and support trends inform product priorities and backlog management.
- Identify opportunities to improve application accessibility, integration and automation through vendors, APIs and AI-enabled capabilities.
- Lead, coach and develop Business Analysts, supporting growth in discovery, requirements gathering and stakeholder management.
You will thrive, if you have:
- Ideally 3+ years' experience managing digital agile product development and delivery.
- Experience working with vendor-delivered platforms and influencing roadmaps without direct control of code delivery.
- Demonstrated experience partnering with vendors, Engineering teams and business stakeholders.
- Strong understanding of agile product management practices and delivery frameworks.
- Commercial awareness with experience managing costs, value delivery and vendor relationships.
- Working knowledge of APIs, integrations and interconnected technology ecosystems.
- Practical experience using AI tools within product management environments, paired with sound judgement of quality and risk.
- Experience leading, mentoring or coaching Business Analysts.
What you will enjoy:
- Culture: You will be employed by an inclusive company that offers a team culture like no other in the industry.
- Our People: FCTG is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply.
- Development: Individualised, ongoing Learning & Development via communities of practice.
- Innovation Days: Opportunities to create, collaborate, and bring innovative concepts to life!
- Access to 'LinkedIn Learning': For ongoing skills development.
- Women in PM&E group: A program to foster gender diversity and empower women in technology.
- Exclusive Staff Discounts: Accessible via our employee-only portal.
- Travel Discounts: Including family and friends.
- Brightness of Future: Career opportunities in a network of brands and businesses across the globe.
- Corporate Health Discounts: Access exclusive discounts on health insurance plans.
- Mental Health: Support and Employee Assistance Program for staff and family.
- Social: Regular awards nights, social team-building and industry events.
- Giving Back: Corporate Social Responsibility program supporting nominated charities.
- Sustainability: Commitment to environmental protection.
Be part of a workplace committed to reconciliation through our Reconciliation Action Plan.
Applications close: 12 Nov 2026 E. Australia Standard Time.
Product Lead – South Bank, QLD in Brisbane employer: Product and Technology
At Flight Centre Travel Group, we pride ourselves on being an inclusive employer that fosters a unique team culture, recognised as a Great Place to Work® in Australia. Our commitment to employee development is evident through tailored learning opportunities, innovation days, and a strong focus on diversity, particularly through our Women in Leisure technology group. With exclusive staff discounts, travel perks, and a supportive environment for mental health and well-being, we offer a rewarding workplace where you can grow your career while making a positive impact.
