Factual Investigator in Melbourne

Factual Investigator in Melbourne

Melbourne Full-Time 90000 - 110000 $ / year (est.) Remote
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At a Glance

  • Tasks: Conduct investigations and interviews, producing detailed reports with autonomy over your day.
  • Company: Procare Group, a friendly workplace valuing diversity and work-life balance.
  • Benefits: Flexible work arrangements, excellent remuneration, and ongoing training support.
  • Other info: Great career growth opportunities and fun social events!
  • Why this job: Join a dynamic team making a real impact in the insurance industry.
  • Qualifications: Certificate III in Investigations and strong communication skills required.

The predicted salary is between 90000 - 110000 $ per year.

Procare's Factual Investigation Division is seeking Factual Investigators knowledgeable in Workers Compensation and CTP investigations to join our expanding team in Sydney! As a Factual Investigator, your day is designed by you - this role offers a unique opportunity for variety and autonomy over your working day!

We have full time, casual and contractor roles available for skilled Factual Investigators.

The Role:

  • Attend various locations, predominantly within Sydney metro and a proportion of work across Greater Sydney and NSW;
  • Interview appropriate key parties taking statements, collate relevant evidence to produce detailed and accurate reports in a timely manner;
  • Maintain effective and appropriate communication with our investigations support team and other relevant parties;
  • Prepare and draft factual reports.

About You:

  • Hold a Certificate III in Investigations and a current and valid Investigators Licence (Class 2E);
  • Have a current and valid driver's licence and vehicle;
  • Experience conducting Workers Compensation and/or CTP investigations is preferred;
  • Have excellent written and verbal communication skills;
  • Strong attention to detail and are self-motivated to meet deadlines.

If a contractor: Set up as a Pty Ltd or Sole Trader and have relevant insurances.

What We Offer:

  • Excellent remuneration & employee benefits;
  • Flexible arrangements - work from home or one of our conveniently located offices!
  • A comprehensive induction, thorough training in our case management systems and ongoing support from our dedicated investigations support team.

Why Procare?

  • Genuine and friendly working culture where our people are valued;
  • A true commitment to your work life balance;
  • Social Club, quarterly social events & staff recognition awards, EOFY and Christmas events, participation in company-wide philanthropic & charity events, and more!

As an Equal Opportunity Employer, Procare Group is committed to Equality, Diversity and Inclusion in our everyday working practice. We strongly encourage applications from those who meet the role criteria of all abilities and cultures including people who identify as Aboriginal and Torres Strait Islander and people living with a disability.

We thank you for your interest in advance. Due to the high volume of interest in this role only suitable applicants will be contacted.

Factual Investigator in Melbourne employer: Procare Group

Procare Group is an exceptional employer in Tasmania's Launceston region, offering a supportive and collaborative work culture that values both experienced professionals and new graduates. With a dedicated New Graduate Program and ample opportunities for mentorship, employees can thrive in their careers while making a meaningful impact on the lives of injured individuals through recovery and return-to-work planning.

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Contact Details:

Procare Group Recruitment Team

We think you need these skills to ace Factual Investigator in Melbourne

Workers Compensation Investigation
CTP Investigation
Interviewing Skills
Statement Taking
Evidence Collation
Report Writing
Communication Skills