At a Glance
- Tasks: Provide empathetic support to Australians facing financial and personal challenges.
- Company: Probe CX, dedicated to making a difference in the community.
- Benefits: Full-time role with a supportive team and meaningful work.
- Other info: Join a dynamic team in a rewarding environment focused on community well-being.
- Why this job: Make a real impact by helping vulnerable individuals navigate tough times.
- Qualifications: Strong communication skills and a compassionate approach to support.
The predicted salary is between 62100 - 75900 $ per year.
Probe CX is seeking a Senior Hardship & Vulnerability Specialist to support Australians through challenging financial and personal circumstances.
You will handle inbound/outbound interactions across voice, email, chat and SMS, delivering empathetic, practical support with high-quality outcomes.
Based in Melbourne, the role impacts vulnerable members of the community through collaborative work with counsellors and support services.
This is a full-time on-site position in a 7-day operation.
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Senior Hardship & Vulnerability Advisor in Melbourne employer: Probe Group
At Probe Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Melbourne CBD. Our commitment to employee well-being is reflected in our hybrid work model and unlimited mental health resources, ensuring that our team members thrive both personally and professionally. With a strong focus on continuous growth and innovation, we empower our employees to challenge the norm and develop their skills in a supportive environment, making Probe an ideal place for those seeking meaningful and rewarding careers.
