Hybrid Collections Specialist – Empathetic Negotiator in Melbourne

Hybrid Collections Specialist – Empathetic Negotiator in Melbourne

Melbourne Full-Time On-site
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Probe Group is looking for a Collections Agent to drive outbound payments, negotiate arrangements, and manage account holds. The role requires strong communication, CRM navigation, and conflict-resolution skills in a fast-paced, hybrid setup.

Work is 38 hours per week on a rotating schedule (Mon-Fri, 8:30 AM–7:00 PM) with Wed/Thu in-office and three days WFH. Start date is 10 August 2026, with full work rights in Australia and a permanent contract.

Hybrid Collections Specialist – Empathetic Negotiator in Melbourne employer: Probe Group

At Probe Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Melbourne CBD. Our commitment to employee well-being is reflected in our hybrid work model and unlimited mental health resources, ensuring that our team members thrive both personally and professionally. With a strong focus on continuous growth and innovation, we empower our employees to challenge the norm and develop their skills in a supportive environment, making Probe an ideal place for those seeking meaningful and rewarding careers.

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Contact Details:

Probe Group Recruitment Team