Probe CX in Western Australia seeks an energetic, resilient leader to coach and develop a Customer Service team in a large-scale omni-channel environment. You will drive performance, motivate staff, and ensure exceptional service delivery.
You'll translate performance data into growth strategies, build strong partnerships with managers and clients, and guide your team through change with clear, proactive communication.
Omni-Channel Customer Service Team Lead – Drive KPIs employer: Probe CX
At Probe Group, we pride ourselves on being an exceptional employer that champions innovation and personal growth. Our collaborative work culture encourages employees to think differently and challenge the status quo, while our commitment to diversity ensures that every voice is heard and valued. With opportunities for professional development and a focus on meaningful client outcomes, working as a Digital Experience Architect in vibrant locations like Melbourne, Sydney, or the Gold Coast offers a unique chance to make a real impact in the digital transformation landscape.
