Probe CX in Melbourne is seeking a Senior Hardship Specialist to support Australians facing financial and personal hardship. You will manage inbound and outbound interactions across voice, email, chat and SMS, delivering empathetic, practical outcomes as part of a vulnerable-customer program.
You will work on-site in our Melbourne office, collaborating with financial counsellors and community partners to craft sustainable support plans.
#J-18808-Ljbffr
Senior Hardship & Vulnerability Advocate in Melbourne employer: Probe Contact Solutions Australia Pty Ltd
Probe CX is an exceptional employer that prioritises employee growth and development, offering comprehensive onsite training in the vibrant Melbourne CBD. With a focus on flexible shifts and a supportive work culture, team members are encouraged to achieve their targets while delivering high-quality customer interactions, making it a rewarding environment for those looking to excel in customer service.
Contact Details:
Probe Contact Solutions Australia Pty Ltd Recruitment Team
