Customer Experience Specialist in Melbourne

Customer Experience Specialist in Melbourne

Melbourne Part-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Assist Myer customers via calls, emails, and live chats with product info and purchases.
  • Company: Probe CX, a dynamic customer service provider in Melbourne.
  • Benefits: Flexible shifts, onsite training, and opportunities for growth.
  • Other info: Enjoy a rotating roster with potential for flexible work arrangements.
  • Why this job: Join a supportive team and enhance your customer service skills while making a difference.
  • Qualifications: Strong communication skills and a passion for helping customers.

The predicted salary is between 47250 - 57750 $ per year.

Probe CX is seeking casual customer service representatives in Melbourne to handle calls, emails and live chats for Myer customers.

You will provide product information, assist with purchases in one call, and work on a rotating roster with onsite training at Melb CBD, with a view to moving to a flexible work setup after competency.

Role emphasizes first-call resolution, target achievement, and high-quality customer interactions.

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Customer Experience Specialist in Melbourne employer: Probe Contact Solutions Australia Pty Ltd

Probe CX is an exceptional employer that prioritises employee growth and development, offering comprehensive onsite training in the vibrant Melbourne CBD. With a focus on flexible shifts and a supportive work culture, team members are encouraged to achieve their targets while delivering high-quality customer interactions, making it a rewarding environment for those looking to excel in customer service.

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Contact Details:

Probe Contact Solutions Australia Pty Ltd Recruitment Team

We think you need these skills to ace Customer Experience Specialist in Melbourne

Customer Service
Communication Skills
Problem-Solving Skills
First-Call Resolution
Product Knowledge
Email Management
Live Chat Support