At a Glance
- Tasks: Lead a high-performing team to drive service excellence and customer retention.
- Company: Pro AV Solutions, a leader in managed services with a focus on growth.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Join a collaborative team and shape the future of our NSW operations.
- Why this job: Make a real impact by driving growth and excellence in managed services.
- Qualifications: Strong leadership skills, ITIL knowledge, and experience in stakeholder engagement.
The predicted salary is between 121500 - 148500 $ per year.
Pro AV Solutions is seeking an experienced Head of Managed Services for our NSW operations.
You will lead the NSW Managed Services function, drive service excellence, customer retention and commercial performance, and partner with Sales to develop new opportunities.
You will manage a high-performing team, oversee SLAs and renewals, and contribute to budgeting, forecasting and KPIs.
Strong leadership, ITIL knowledge and stakeholder engagement are essential for success.
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NSW Managed Services Leader in Sydney employer: Pro AV Solutions Pty Ltd
Pro AV Solutions is an exceptional employer, recognised as one of the Best Places to Work in Australia. We foster a supportive and inclusive work culture where employees are valued and rewarded, offering competitive remuneration packages, ongoing training, and professional development opportunities. Located in NSW, our team enjoys a collaborative environment that encourages innovation and excellence in the audio-visual integration industry.
