Join the Haircare Family Group
Haircare Group is a proudly Australian, family-owned business with over 50 years' experience in the professional hair industry. Founded by a hairdresser for hairdressers, we are a leading distributor of premium haircare brands and services across Australia and New Zealand.
We support customers across wholesale, retail, and eCommerce channels and are driven by strong partnerships, creativity, and a commitment to excellence.
We're more than a business - we're a community. Our people are passionate, collaborative and dedicated to delivering outstanding results.
For us, it's more than hair. The Role
We are seeking an experienced Senior Business Analyst / Project Admin - ERP Project on a full-time fixed-term contract (12-18 months).
This is a hands-on role that combines business analysis, project management, and operational delivery. Working closely with the ERP Transformation Manager, project sponsors, and cross-functional teams, you will play a key role in ensuring projects are well-structured, effectively managed, and delivered on time, on budget, and in line with PMO standards.
- Facilitate and document As-Is and To-Be process mapping for ERP implementation.
- Develop role-based workflows, including approval processes, order lifecycles, and warehouse fulfillment.
- Document data structures and governance requirements.
- Writing and execute test cases to support UAT
- Gather and document functional and non-functional requirements.
- Define business rules, conduct gap analysis, and contribute to functional design documents.
- Support and development of training materials, SOP's and quick reference guides.
- Assist with ERP change management activities
About You
You are a detail-oriented and proactive professional with a strong blend of analytical and coordination skills.
Essential
Strong business analysis experience, including requirements gathering, process mapping, and documentation
- Experience working with ERP systems (NetSuite highly regarded)
- Proven project support experience across small to medium-scale initiatives
- High-level communication and stakeholder engagement skills, with the ability to influence across all levels of the business
Desirable
- Recent experience working on FMCG Projects
What We Offer
- Opportunity to contribute to a major ERP Transformation within a respected Australian business.
- Collaborative and supportive team environment.
- Generous staff discounts on premium haircare products
- Working alongside passionate people, who genuinely love what they do
Applicants must have full Australian working rights.
