At a Glance
- Tasks: Lead teams and ensure customers maximise their TechnologyOne software experience.
- Company: Leading consulting company with a focus on TechnologyOne solutions.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Join a dynamic team in a rapidly growing tech environment.
- Why this job: Be the key contact for clients, making a real impact in their software journey.
- Qualifications: Solid TechOne consulting experience and strong communication skills required.
The predicted salary is between 121500 - 148500 $ per year.
PLEASE DO NOT APPLY UNLESS YOU HAVE SOLID TECHONE CONSULTING / DELIVERY EXPERIENCE. IT IS ESSENTIAL THAT YOU HAVE SOLID TECHONE SKILLS & EXPERIENCE IF APPLYING FOR THIS ROLE.
The TechnologyOne footprint is growing rapidly across Australia hence our search for a seasoned TechOne Senior Consultant / Delivery Manager based in Brisbane with a leading consulting company. A Service Delivery Manager / Consultant is responsible for ensuring that customers realise the value of their TechnologyOne ERP software implementation through various services. This includes leading teams, consulting, implementing solutions, and providing proactive services to Application Managed Service customers. You will strive to optimize the customer's experience with the TechnologyOne platform.
Key Responsibilities:
- The primary focus is on ensuring that customers derive maximum value from their TechnologyOne solutions.
- Service Delivery Managers lead teams of other Service Delivery Managers, guiding them in their roles.
- Consulting and Implementation: Provide expert advice and guidance on implementing and optimizing TechnologyOne solutions.
- Proactive Services: Proactively identify and address potential issues, ensuring smooth operation of the software.
- Relationship Management: Building and maintaining strong relationships with customers is a key aspect of the role.
- Technical Expertise: A strong understanding of TechnologyOne products and solutions is generally expected.
Key Skills and Experience:
- Experience in Service Delivery and/or Account Management within a technology provider.
- Knowledge of TechnologyOne products and solutions is essential.
- Strong communication and interpersonal skills are essential for effective customer interaction.
- Project management and problem-solving skills are also valuable.
In essence, as the Service Delivery Manager you will be the key point of contact for customers, ensuring they are getting the most out of their TechnologyOne investment and providing support throughout their journey.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Information Technology, Analyst, and Accounting/Auditing
Industries: Government Administration, Technology, Information and Media, and Higher Education
Senior TechOne Delivery Manager / Director employer: Private Company
Join a leading consulting company in Brisbane that values innovation and excellence, offering a dynamic work culture where your expertise in TechnologyOne can truly shine. With a strong focus on employee growth, we provide ample opportunities for professional development and career advancement, ensuring you are well-equipped to lead teams and deliver exceptional service to our clients. Enjoy the benefits of a collaborative environment that prioritises work-life balance and fosters meaningful relationships with both colleagues and customers.
