Helpdesk Manager in Sydney

Helpdesk Manager in Sydney

Sydney Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead and mentor a support team while managing service delivery and client satisfaction.
  • Company: Growing NSW MSP with a focus on team development and client service.
  • Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
  • Other info: Join a vibrant team in a Macarthur-area office with a focus on innovation.
  • Why this job: Make a real impact by leading a dynamic team and enhancing client experiences.
  • Qualifications: Experience in helpdesk management and strong leadership skills.

The predicted salary is between 63000 - 77000 $ per year.

Private Advertiser, a growing NSW MSP, is seeking an experienced Helpdesk Manager to lead our local support team from a Macarthur-area office.

You will own service delivery, balance workloads and mentor technicians, while providing hands-on escalation support across Microsoft 365 and related technologies.

You will guide staff development, ensure high-quality client service, and align support with business priorities.

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Helpdesk Manager in Sydney employer: Private Advertiser

Join a dynamic team at our dairy-focused site in Melbourne, where we prioritise quality and safety in every aspect of our operations. As a Hands-On Quality & Food Safety Lead, you'll benefit from a collaborative work culture that fosters professional growth and development, alongside competitive remuneration and comprehensive benefits. Our commitment to excellence not only enhances your career but also contributes to the well-being of our community through high-quality dairy products.

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Contact Details:

Private Advertiser Recruitment Team

We think you need these skills to ace Helpdesk Manager in Sydney

Service Delivery Management
Team Leadership
Workload Balancing
Mentoring
Hands-on Support
Microsoft 365
Client Service Excellence