Head of Property Management in Residential Real Estate in Sydney

An exciting senior leadership opportunity is available for an accomplished Property Management professional to lead, develop and oversee an established Property Management and Leasing department within a growing and highly regarded real estate business. Working closely with senior management, you will take ownership of departmental performance, operational excellence, team development and continued business growth. This position is suited to an experienced Head of Department, Property Management Team Leader or high-performing 2IC ready to step into a broader leadership role.

We are seeking a commercially minded, hands‑on leader who understands that a successful department is built on strong people, clear expectations, accountability, operational discipline and consistently high service standards.

The Role & Key Responsibilities

• Lead and oversee the Property Management and Leasing department, driving operational and portfolio performance.
• Manage departmental KPIs, budgets, vacancies, arrears, leasing and maintenance.
• Lead, mentor and develop the team through coaching, performance reviews and clear accountability.
• Identify and implement improvements to systems, processes and departmental efficiency.
• Ensure compliance, strong service standards and effective stakeholder relationships.
• Manage underperformance and foster a culture of accountability and continuous improvement.
• Work closely with senior management to achieve business objectives, profitability and continued growth.

About You

We are looking for an experienced and motivated Property Management leader who can balance people leadership with strong commercial and operational management. Ideally, you will bring:

• Minimum 5 years' experience in residential Property Management.
• At least 3 years' leadership or management experience within Property Management.
• Previous experience managing and developing a team of 5+ employees.
• Experience as a Head of Department, Property Management Team Leader, Senior Property Manager or 2IC.
• Strong understanding of residential tenancy legislation and compliance requirements.
• Proven ability to manage departmental KPIs, budgets and portfolio performance.
• Demonstrated experience conducting performance reviews and managing underperformance.
• Strong recruitment, talent development and team retention capabilities.
• Excellent communication, negotiation and stakeholder management skills.
• A commercially minded approach with a strong understanding of departmental profitability and business performance.
• A proactive, solutions-focused and hands‑on leadership style.
• The confidence to lead change, establish accountability and drive continuous improvement.

Importantly, you do not need to be an existing Head of Department to be considered. An accomplished Team Leader or 2IC who has successfully managed a team of 5+ staff, delivered measurable results and is ready to take the next step in their leadership career will be strongly considered.

What's on Offer?

• Negotiable Package + Performance-Based Bonuses
• Senior leadership position with genuine autonomy and influence.
• Opportunity to lead and shape an established Property Management and Leasing department.
• Growing and highly regarded real estate business.
• Supportive and experienced senior management structure.
• Established systems, processes and operational support.
• Opportunity to drive meaningful business improvements and departmental growth.
• Modern, centrally located office.
• Car parking provided.
• Health and wellness incentives.
• Supportive, collaborative and professional workplace culture.
• Long-term career progression and leadership development.