At a Glance
- Tasks: Lead a dynamic call centre team to deliver exceptional customer service and drive performance metrics.
- Company: Join a fast-paced environment with a focus on teamwork and motivation.
- Benefits: Competitive pay, flexible shifts, and opportunities for career advancement.
- Other info: Fast-paced role with opportunities to collaborate across various departments.
- Why this job: Make a real impact by leading a team and enhancing customer experiences.
- Qualifications: Experience in customer service leadership and a passion for motivating teams.
The predicted salary is between 49500 - 60500 $ per year.
Private Advertiser is seeking an experienced Customer Service Supervisor or Team Leader to manage a large call centre team in a fast-paced environment.
The role involves shift work, with start times as early as 6am, and a focus on motivation, performance and delivering quick, professional customer service.
You will drive daily metrics, lead root cause analysis and work with regional and national leaders, operations, logistics and commercial teams to align service standards.
Customer Service Team Lead: Metrics-Driven & Engaging in Melbourne employer: Private Advertiser
Join a dynamic team at our dairy-focused site in Melbourne, where we prioritise quality and safety in every aspect of our operations. As a Hands-On Quality & Food Safety Lead, you'll benefit from a collaborative work culture that fosters professional growth and development, alongside competitive remuneration and comprehensive benefits. Our commitment to excellence not only enhances your career but also contributes to the well-being of our community through high-quality dairy products.
