At a Glance
- Tasks: Lead and support teams to provide empowering services for participants in our SIL houses.
- Company: A values-driven organisation dedicated to making a difference in the community.
- Benefits: Professional development, career progression, and a supportive leadership environment.
- Other info: Dynamic role with opportunities to shape services and improve lives.
- Why this job: Make a real impact every day while leading a passionate team.
- Qualifications: Experience in disability services and strong leadership skills required.
The predicted salary is between 54450 - 66550 $ per year.
As the Service Manager, you'll oversee the day-to-day operations of our houses and support teams, ensuring our participants receive safe, consistent, and empowering support. You will lead staff, manage client intake, oversee rostering, build stakeholder relationships, and support the growth of our services. This is a hands-on leadership role with variety every day. Some out of hour's work will be required.
Key responsibilities
- Lead, support and supervise Team Leaders and Support Workers
- Oversee client intake, onboarding and compatibility assessments
- Manage daily operations across multiple SIL houses
- Provide oversight of rosters, staffing levels and continuity of support
- Build and maintain strong relationships with families, Support Coordinators and external partners
- Prepare service quotes, service agreements and ensure funding accuracy
- Manage incidents, complaints and conflict resolution professionally
- Ensure quality, safety and compliance across all service delivery
- Contribute to business development through enquiry conversion and service growth
About you
- Experience in disability services, SIL, NDIS or community support
- Leadership experience managing teams in human services
- Strong organisational, communication and conflict-resolution skills
- Ability to work across multiple sites and prioritise effectively
- Knowledge of NDIS requirements, safeguarding and quality processes
- Cert IV or higher in Disability, Community Services or related field (preferred)
- Current NDIS Worker Screening, Police Check, Driver's License
Supportive leadership and an engaged, values-driven organisation. Opportunities to lead improvements and shape services. Professional development and career progression. A chance to genuinely make a difference every day.
Service Manager in Adelaide employer: Private Advertiser
Join a dynamic team at our dairy-focused site in Melbourne, where we prioritise quality and safety in every aspect of our operations. As a Hands-On Quality & Food Safety Lead, you'll benefit from a collaborative work culture that fosters professional growth and development, alongside competitive remuneration and comprehensive benefits. Our commitment to excellence not only enhances your career but also contributes to the well-being of our community through high-quality dairy products.
