Print Media Group is a proudly Australian-owned printing business with a long-standing reputation for delivering high-quality print solutions.
We are looking for an experienced Account Manager who thrives on building strong customer relationships, identifying opportunities and delivering exceptional customer service.
If you are commercially minded, customer-focused and enjoy working in a fast-paced environment, this is the role for you.
The Role
As a key member of our Sales team, you’ll manage and grow a portfolio of valued clients, across a range of industries, including healthcare ensuring they receive outstanding service and tailored solutions. Working closely with internal stakeholders, you’ll oversee projects from concept to delivery, helping clients achieve their objectives while driving growth for the business.
You’ll be someone who genuinely enjoys working with people and creating positive outcomes for clients.
Key Responsibilities
- Building and maintaining strong, long-term client relationships
- Managing a portfolio of existing accounts while identifying opportunities for growth.
- Developing new business opportunities and expanding PMG's customer base
- Providing clients with expert advice and tailored solutions
- Managing projects from quotation through to production and delivery
- Collaborating with production, estimating and customer service teams to ensure quality outcomes.
- Resolving customer issues ad ensuring a seamless client experience
- Monitoring account performance and contributing to continuous improvement initiatives.
To be successful you will have:
- Proven experience in Account Management, Business Development or a similar customer-facing role
- Strong relationship-building and stakeholder management skills
- A commercial mindset with the ability to identify and secure opportunities.
- Excellent communication, negotiation and problem-solving skills.
- Experience in print, healthcare and marketing services will be highly regarded.
- Ability to manage multiple projects and priorities while maintain a high level of customer service.
Why Join Us
- A diverse portfolio of established clients
- Supportive and collaborative team environment
- Competitive salary based on experience.
- Employee Assistant Program (EAP)
- Opportunity to be part of a business committed to quality, innovation and customer service.
If you're looking for a role where you can build meaningful client relationships, contribute to business growth and be part of a supportive team, we'd love to hear from you.
Print Media Group is an equal opportunity employer and encourages candidates of all backgrounds to apply. Only people qualified to work in Australia will be considered for this position.
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Account Manager – Printing Industry in Melbourne employer: Print Media Group
Print Media Group is an exceptional employer located in Melbourne, offering a safety-first work environment that prioritises employee well-being and development. With a strong commitment to training and long-term career growth, employees can thrive in their roles while contributing to the delivery of high-quality print solutions. Join a team that values collaboration and innovation, making it a rewarding place to build your career in the printing industry.
