We're seeking an experienced Export Operations Officer to join our Chullora site and play a critical role in delivering seamless export outcomes across our international markets. This is a hands‐on, operational role responsible for executing end‐to‐end export processes, ensuring compliance, accuracy, and on‐time delivery.
You'll work closely with Planning, QA, Operations and Logistics teams to ensure Primo products reach global customers efficiently, safely, and compliantly.
Key Responsibilities
- Coordinate and execute end-to-end export operations from documentation preparation through to shipment dispatch and delivery
- Prepare, verify, and control export documentation including commercial invoices, picking lists, MTCs, flowcharts, and traceability records
- Ensure all exports comply with regulatory, customer, and destination-country requirements
- Manage export labelling, including AI and AA regulatory labels, ensuring correct application and reconciliation
- Maintain accurate tallies, secure storage, and audit-ready records of all export labels
- Manage inbound and outbound MTCs to support full product traceability
- Coordinate road, sea, and air freight bookings with transport providers, freight forwarders, and customs brokers
- Monitor export shipments and proactively resolve delays, disruptions, or compliance risks
- Prepare load plans, dispatch schedules, and transport instructions
- Manage temperature monitoring devices for temperature-controlled shipments, including activation, retrieval, reporting, and deviation escalation
- Support export planning, capacity management, audits, and continuous improvement initiatives
- Provide cross-functional support to supply chain, quality, operations, and customer service teams
- Proactively elevate operational risks, delays, or compliance issues to the Factory Logistics Manager
About You
- 2–4 years' experience in export operations, logistics coordination, or supply chain administration
- Strong understanding of export documentation, traceability, and international shipping processes
- Experience working in FMCG, manufacturing, food, or other fast‐paced operational environments
- High attention to detail with strong organisational and time‐management skills
- Confident communicator who enjoys working cross‐functionally and in hands‐on operational environments
- Valid forklift licence (preferred but not mandatory)
Why Join Primo?
At Primo, we're committed to creating a workplace where people feel supported, valued, and connected. You'll also enjoy:
- Discounts on health insurance and a range of leading retail partners
- Exclusive savings at the Hans onsite butcher & deli shop
- Free onsite parking for an easy commute
- A major FMCG business with long‐term career growth and development pathways
- Market‐leading brands with strong customer relationships
- A collaborative culture focused on continuous improvement, growth, and excellence
- Novated car leasing options
- The opportunity to work in a role with real ownership, visibility, and impact across our export operations
Ready to Apply?
If you're a proactive, detail‐driven export professional who thrives in a hands‐on operational role, we'd love to hear from you.
Export Operations Officer in Brisbane employer: Primo Foods
Primo Foods, as part of the global JBS Group, stands out as an exceptional employer by offering a unique opportunity for the Head of Engineering & Reliability to lead transformative engineering initiatives across a nationally significant manufacturing network. With a strong focus on innovation, sustainability, and employee growth, Primo Foods provides access to career advancement opportunities within the global JBS Group, alongside attractive benefits such as performance bonuses, discounts on health insurance, and exclusive onsite savings. The collaborative work culture fosters high performance and encourages strategic leadership, making it an ideal environment for professionals looking to make a meaningful impact in the food manufacturing industry.
