Retail Manager
Chemist Discount Centre Laurimar
Full-Time Position | Monday to Friday- (Hours flexible for the right candidate - start and finish times)
Join a supportive, community-focused pharmacy where you can lead a team, drive results, and make a real impact every day.
About Us
Chemist Discount Centre is part of Prime Pharmacy Group, a growing network of community pharmacies focused on delivering quality healthcare and outstanding customer service. Our stores are built on strong team culture, local community connection, and a commitment to continuous improvement and development.
At Chemist Discount Centre Laurimar, you'll be joining an established, customer-focused store committed to providing exceptional service, professional advice, and a welcoming environment for our community.
About the Role
As the Retail Manager, you'll work closely with the Pharmacist in Charge to lead the front-of-shop operations, drive team performance, and ensure the store runs smoothly day to day.
This is a hands-on leadership role where you'll balance people leadership, customer experience, and operational excellence.
Key Responsibilities
- Lead, coach and develop the retail team
- Deliver exceptional customer service and build strong community relationships
- Oversee stock control, merchandising, and promotional execution
- Maintain high standards of store presentation and compliance (QSPP)
- Manage rosters to wages budget, daily operations, and workflow coordination
- Support sales growth and achieve store performance targets
- Handle customer queries, feedback, and escalations professionally
About You
- Previous experience in a Retail Manager or Supervisor role (pharmacy highly desirable)
- Strong leadership and communication skills
- Passion for customer service and community care
- Ability to manage competing priorities in a fast-paced environment
- Well organized, proactive, and solutions- focused
- Experience with stock management, merchandising, and team leadership
Why Join Us?
- Staff discounts across Prime Pharmacy Group stores
- Free Employee Assistance Program (EAP)
- Access to Flare employee retail discount app
- Novated lease options available
- Training and development opportunities to grow your career
- Supportive leadership and team environment
- Regular team events including Christmas parties, off site training and development, conferences etc
If you're looking to take the next step in your career and lead a team that genuinely cares about its community, we'd love to hear from you.
Only those who meet the above criteria and are selected, will be contacted.
Retail Manager employer: Prime Group
Prime Pharmacy Group is an exceptional employer that prioritises its employees and fosters a collaborative work culture at our CDC Officer pharmacy. With a strong commitment to professional development, staff discounts, and a supportive leadership team, we empower our pharmacists to deliver outstanding healthcare while enjoying meaningful career progression opportunities. Join us to be part of a values-driven organisation that truly places people first and makes a positive impact in the community.
