Junior Adventures Group is seeking a Customer Experience Consultant in Australia (Victoria) to join a hybrid, full-time team on a 6-month contract. You will be the first point of contact for families, handling bookings, enrolments, billing and Child Care Subsidy inquiries, guiding families through complex cases while delivering outstanding service.
The role involves mixed channels (phone, email, online chat) and flexible rostered work-from-home opportunities, with training in-office at the start
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Hybrid CX Consultant: Family Services & Billing employer: Primary OSHCare Pty
Junior Adventures Group (JAG) is an exceptional employer that prioritises flexibility and employee growth, making it an ideal choice for those seeking meaningful work in the Byford area. With a supportive work culture that encourages collaboration and creativity, JAG offers opportunities for professional development while providing engaging experiences for children. Enjoy the benefits of a part-time role with flexible shifts, allowing you to balance your personal commitments while making a positive impact in the community.