Mental Health Key Worker in Melbourne

Mental Health Key Worker in Melbourne

Melbourne Full-Time On-site
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Support NDIS Participants with Daily Living and Community Engagement

Are you passionate about empowering people to live independently and build a life that is fulfilling and meaningful to them? Whether you're new to the field or bring years of experience, you'll find a purpose-driven workplace with Primacy Care.

We are currently seeking Mental Health Key Workers to assist NDIS participants living with a psychosocial disability, with their daily living routines, community access, and NDIS goals.

Why Join Primacy Care?

  • Team connection - Regular staff meetings, quarterly 1:1 and active Teams discussions
  • Growth pathways - Build your skills in the mental health and disability sector
  • Employee Assistance Program (EAP) - Wellbeing support for you, too
  • Not an agency - You'll build consistency and connection with your participants
  • Registered NDIS Provider
  • Shift structure Supports are typically delivered in short, participant-focused shifts, averaging around 2 hours per shift, depending on individual needs and schedules. This role is well suited to candidates seeking flexible, shorter shifts across the week rather than extended or full-day hours.

What You'll Be Doing

In this community-based role, you'll support participants with tasks that promote independence, build capacity, and community connection:

  • Assisting with everyday domestic activities such as meal prep, personal care, domestic assistance, or grocery shopping
  • Supporting safe transport to appointments or local outings
  • Encouraging engagement in social and community activities
  • Promoting the development of daily routines and independent living skills
  • Documenting basic progress notes and communicating respectfully with care teams

This is a non-clinical, support-focused recovery role. You will make a tangible difference in someone's life while gaining experience in the community services field.

Opportunities in These Areas

Melbourne CBD | St Kilda | Doncaster | Burwood | Frankston | Essendon and surrounds

What You'll Need

To support our commitment to safe, high-quality care, shortlisted applicants will be required to provide relevant compliance documentation (e.g. NDIS Worker Screening, Working with Children Check, and qualifications) prior to interview.

  • NDIS Worker Screening Check
  • Working with Children's Check
  • Infection Control Certificate
  • NDIS Worker Orientation Module
  • Police Check
  • First Aid & CPR Certificate
  • A car & valid Australian driver's license with comprehensive insurance
  • Relevant experience and/or educational qualification such as Certificate III or IV in Community Services, Mental Health, Disability, Aged Care, Individual Support or similar, Diploma in Community Services, Mental Health, or Counselling.
  • A professional attitude, reliability, and strong communication skills

Award Coverage

This position is covered under the SCHADS Award Levels 1.3-2.2, commensurate with your experience and qualifications. Applicable allowances are paid in line with Fair Work entitlements.

Mental Health Key Worker in Melbourne employer: Primacy Care Australia

Primacy Care Australia is an exceptional employer, especially for those seeking meaningful short-term work as a Mental Health Key Worker during the festive season. With a supportive team culture, fast-tracked onboarding, and a focus on making a real impact in the lives of NDIS participants, employees can enjoy a rewarding experience while contributing to community wellbeing. The company prioritises holiday shifts and offers access to wellbeing support, ensuring that staff feel valued and supported throughout their engagement.

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Contact Details:

Primacy Care Australia Recruitment Team