With over 200 acres of nursery facilities under cultivation, Prestige Plants Australia is one of the largest suppliers of plants to the commercial landscaping industry. With a reputation for outstanding customer service Prestige is embarking on an unprecedented period of growth.
We are based in beautiful Kinglake, Victoria.
What You'll Do
- Sales administration including data entry, preparing quotes, processing orders, and maintaining accurate customer records.
- Build and maintain strong relationships with customers, including business owners, project managers, and estimating teams.
- Coordinate sales process for select clients from initial enquiry and quotation through to order fulfilment and timely product supply.
- Deliver exceptional customer service by acting as a trusted point of contact for customer enquiries.
- Coordinate high-volume orders while ensuring accuracy, efficiency, and attention to detail.
- Liaise with internal teams to ensure smooth communication and successful project outcomes.
- Support the sales team in achieving business growth objectives and maintaining strong customer satisfaction.
- Contribute to a collaborative, positive team environment focused on delivering outstanding results.
What You'll Need
- A positive, energetic, and customer-focused approach.
- Previous experience in a Sales Administrator, Customer Service, Internal Sales, or similar role.
- Advanced data entry skills and advantage, ability to enter sales orders and quotes accurately and efficiently.
- Exceptional organisational skills with a strong attention to detail, delivering work with a high level of accuracy and efficiency.
- Strong relationship-building skills with the ability to develop and maintain customer trust.
- Experience managing multiple priorities and high-volume customer interactions.
- Proficient computer skills, including experience with CRM systems and Microsoft Office.
- Strong problem-solving abilities and a proactive approach to customer service.
- A mature attitude, strong work ethic, and commitment to achieving results.
- Experience within horticulture, landscaping, construction, or related industries is advantageous but not essential.
What's On Offer
- Competitive salary
- Full-time office-based role with a respected and established business.
- Opportunities for ongoing training, development, and career progression.
- Supportive team environment where your ideas and contributions are valued.
- Work in a unique environment surrounded by nature and quality products.
