At a Glance
- Tasks: Coordinate schedules for pest control technicians and manage customer bookings.
- Company: Join a growing pest control team in Wollongong with a focus on efficiency.
- Benefits: Gain valuable experience, develop organisational skills, and work in a dynamic environment.
- Other info: Fast-paced role with opportunities for growth as we expand.
- Why this job: Be the backbone of our operations and make a real difference in customer service.
- Qualifications: Strong organisational, communication, and computer skills; no pest control experience needed.
The predicted salary is between 37800 - 46200 $ per year.
As our Service & Scheduling Coordinator, you'll be responsible for keeping the day-to-day schedule running smoothly across our growing team of pest control technicians.
You'll manage a high volume of incoming calls, book new and existing customers, coordinate technician schedules, respond to customer enquiries and make sure jobs are scheduled efficiently across Wollongong and the Illawarra.
You'll also use our CRM and scheduling systems to maintain accurate customer records, update jobs, manage recurring services and communicate important information between customers and technicians.
This is a fast-paced role where plans can change throughout the day, so we're looking for someone who is extremely organised, confident making decisions and comfortable managing multiple priorities at once.
A strong understanding of Illawarra suburbs and travel times is important, as efficient scheduling and routing of our technicians is a major part of the position.
Previous pest control experience is not required.
We can teach you our services and systems.
What we're looking for is someone with excellent organisation, communication, customer service and computer skills who can take ownership of the role as Premier Pest Control continues to grow.
Admin Officer - Pest Control in Wollongong employer: Premier Pest Control
Premier Pest Control offers a dynamic work environment where employees can thrive in a fast-paced role that requires strong organizational skills and the ability to manage multiple priorities. The company provides comprehensive training for new hires, ensuring that even those without prior pest control experience can succeed. With a focus on efficient scheduling and customer service, Premier Pest Control fosters a culture of teamwork and communication among its staff.
