Waiter in Cairns

We have a Full-time Waiter position available in Cairns, QLD 4870.

SKILLS

The role requires you to hold at least a relevant AQF (or equivalent) Cert II or above and 12 months of relevant work experience. If no relevant qualification, at least 2 years of relevant work experience is required.

RESPONSIBILITIES

The role of Waiter is to serve food and beverages, attend to guests' dining requirements and ensure a high level of customer service is delivered to guests.

POSITION DUTIES

• Greet customers professionally and provide menus and beverage lists.
• Take dine-in and takeaway orders accurately, including dietary requests.
• Communicate orders clearly to kitchen and beverage staff.
• Manage multiple orders and attend to customers during busy service periods.
• Explain menu items and daily specials and recommend suitable food and beverages.
• Process payments using point-of-sale systems and cash registers.
• Clear, clean and reset tables and return used items to the appropriate cleaning area.
• Assist with reservations and customer seating when required.
• Monitor stock and replenish dining and service areas as required.
• Address customer concerns professionally and refer significant matters to management.
• Comply with food safety, hygiene, liquor-licensing and responsible service requirements.
• Work cooperatively with kitchen and front-of-house team members.
• Perform other incidental and reasonable duties as requested by the employer.

ADDITIONAL ATTRIBUTES

• Ability to work in a fast-paced environment
• Teamwork and the ability to work independently
• Strong work ethic
• Excellent communication and customer service skills
• Good time management
• Knowledge of food and beverage service, including preparation methods, presentation and food safety

SALARY

Annual salary of $70,000 - $80,000 based on experience.