At a Glance
- Tasks: Guide APAC accounts through onboarding and ensure client success with AI solutions.
- Company: Join Harvey, a leading AI-driven enterprise SaaS company based in Sydney.
- Benefits: Enjoy competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Dynamic role with a focus on collaboration and driving revenue growth.
- Why this job: Be a trusted advisor and make a real impact on client success and satisfaction.
- Qualifications: Experience in customer success and strong relationship-building skills required.
The predicted salary is between 135000 - 165000 $ per year.
Harvey is seeking a Mid-Market Customer Success Manager based in Sydney to guide top APAC accounts through onboarding, adoption, and renewal.
You’ll own the client relationship across a high-volume book of business and act as trusted advisor, aligning Harvey’s AI solutions with client workflows.
You’ll collaborate with Sales and Product, drive KPI reporting, enable end users, and help expand revenue while ensuring client health and readiness for renewal.
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