Make a genuine difference in the lives of patients while working with a caring, close-knit team.
We're looking for a warm, organised, and compassionate Medical Receptionist to join our friendly haematology specialist practice located in the heart of Melbourne's CBD.
This is a front-of-house role where you'll play an important part in creating a calm, supportive experience for our patients, many of whom are going through complex or long-term care.
About the Role
In this varied and rewarding role, you'll:
- Welcome patients in person and over the phone, offering reassurance and kindness
- Manage appointments, referrals, and correspondence with attention to detail
- Liaise with hospitals, laboratories, and referring doctors
- Handle billing, Medicare, and EFTPOS transactions
- Support our specialists and nursing staff with day-to-day administrative tasks
- Help ensure the clinic runs smoothly and patients feel genuinely cared for
About You
We'd love to hear from you if you are:
- Experienced in medical reception or specialist practice administration
- A strong communicator with a warm, professional manner
- Someone who takes pride in staying organised and calm under pressure
- Familiar with Genie, or similar medical software
- Passionate about making patients feel respected, heard, and supported
- Authorised to work in Australia
Why You'll Love Working With Us
- A small, welcoming team where everyone supports each other
- A practice that truly values kindness, empathy, and patient care
- Modern, light-filled rooms located in the Melbourne CBD, close to transport and cafés
- Opportunities to grow your skills and be part of a team that makes a difference every day
