At a Glance
- Tasks: Manage customer inquiries, schedule appointments, and process orders in a dynamic office environment.
- Company: Join a leading garage door company with a supportive team culture.
- Benefits: Competitive pay, flexible hours, and opportunities for growth.
- Other info: Perfect for those looking to kickstart their career in administration.
- Why this job: Be the go-to person for customers and make their day easier!
- Qualifications: Strong communication skills and a knack for organisation are key.
The predicted salary is between 47250 - 57750 $ per year.
Garage doors office Administrator provides essential support by managing customer inquiries, scheduling installations and service calls, processing orders, maintaining records, and coordinating with technicians and sales teams.
Key responsibilities
- Act as a primary point of contact for customers, handling inquiries, complaints, and providing information about products and services.
- Coordinate and schedule technician appointments for installations, maintenance, and repairs.
- Process customer orders, enter work orders, and manage inventory related to garage door parts and hardware.
- Serve as a liaison between customers, the sales team, and field technicians, ensuring clear and efficient communication.
- Maintain organized digital and paper records, including customer information, service history, and sales data.
- Provide general office support, such as filing, managing correspondence, and maintaining office supplies.
- Liaise with customers regarding deposit, progress and final payments.
About you
- Excellent verbal and written communication skills for interacting with customers and colleagues.
- Strong focus on providing high-quality customer service and maintaining a positive attitude.
- Proficient in MS Office, CRM systems, and other relevant software for data management and operations.
- Strong organizational skills, the ability to prioritize tasks, and manage multiple responsibilities simultaneously.
- High standard of professionalism and a professional phone manner.
- Willingness to learn the company's products, systems, and processes.
- Previous administrative or receptionist experience, particularly in the garage door industry, is often preferred but not always essential.
- Familiarity with scheduling software, CRM systems, and general office procedures is beneficial.
Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as an office administrator?
- How much notice are you required to give your current employer?
Office Administrator in Sydney employer: Precision Garage Doors and Gates
At Precision Garage Doors and Gates, we pride ourselves on fostering a supportive and dynamic work environment in the heart of Sydney. Our team enjoys competitive benefits, opportunities for professional growth, and a culture that values collaboration and innovation, making it an ideal place for those looking to make a meaningful impact in their careers.
Contact Details:
Precision Garage Doors and Gates Recruitment Team
