Medical Receptionist/Secretary- Doncaster East
Precision Brain, Spine and Pain Centre – Doncaster East VIC
Our company is growing and comprises of leading medical specialists who adopt an integrated and holistic approach to patient health and well-being.
Work in a team where your administrative contributions are valued and recognised. We believe in investing in our team members and providing ongoing training and professional development to help you reach your full potential.
About You:
This position requires a highly motivated & proactive individual, who is a strong team player. You have a positive attitude, are friendly and empathetic and is a quick learner. In this position, you will be responsible for managing the front-of-house operations, ensuring a seamless experience for all who visit our practice.
Responsibilities:
- Efficiently managing administrative tasks to ensure smooth operations.
- Greeting and welcoming patients, both in person and on the phone, with a friendly and professional manner
- Efficiently managing patient bookings, rescheduling appointments, and maintaining accurate electronic patient records
- Handling patient inquiries, providing information about our services, and addressing any concerns they may have
- Assisting with the processing of payments
- Maintaining a well‑organised and tidy reception area, ensuring a comfortable and inviting environment for our patients
- Providing general administrative support to the clinical team as needed
What We Offer:
- Comprehensive induction & training with ongoing support provided
- Excellent career progression opportunities
- Supportive and collaborative team
- Previous experience in a medical or healthcare administrative role
- Excellent communication and interpersonal skills, with a friendly and empathetic approach when interacting with patients
- Strong organisational abilities, with the capacity to multitask and maintain attention to detail
- Proficient in using computerised patient management systems and standard office software (Genie preferred)
- A genuine interest in the healthcare industry and a commitment to providing high-quality customer service
- Excellent work ethic and takes pride in their work
- Professional demeanour with patients and colleagues at all times
- Australian work rights are required for this position
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Medical Receptionist/Secretary- Doncaster East in Melbourne employer: Precision Brain, Spine and Pain Centre
At Precision Brain, Spine and Pain Centre, we pride ourselves on fostering a supportive and collaborative work environment in Doncaster East. Our team is dedicated to professional growth, offering ongoing training and development opportunities, while our commitment to patient care ensures that every day is meaningful and rewarding. Join us to be part of a compassionate team that values your contributions and prioritises work-life balance.
Contact Details:
Precision Brain, Spine and Pain Centre Recruitment Team
