Medical Receptionist/Secretary- Doncaster East
Precision Brain, Spine and Pain Centre – Doncaster East VIC
Our company is growing and comprises of leading medical specialists who adopt an integrated and holistic approach to patient health and well-being.
Work in a team where your administrative contributions are valued and recognised. We believe in investing in our team members and providing ongoing training and professional development to help you reach your full potential.
About You:
This position requires a highly motivated & proactive individual, who is a strong team player. You have a positive attitude, are friendly and empathetic and are a quick learner. In this position, you will be responsible for managing the front-of-house operations, ensuring a seamless experience for all who visit our practice.
Responsibilities will include:
Efficiently managing administrative tasks to ensure smooth operations.
Greeting and welcoming patients, both in person and on the phone, with a friendly and professional manner
Efficiently managing patient bookings, rescheduling appointments, and maintaining accurate electronic patient records
Handling patient inquiries, providing information about our services, and addressing any concerns they may have
Assisting with the processing of payments
Maintaining a well-organised and tidy reception area, ensuring a comfortable and inviting environment for our patients
Providing general administrative support to the clinical team as needed
What We Offer:
Comprehensive induction & training with ongoing support provided
Excellent career progression opportunities
Supportive and collaborative team
Previous experience in a medical or healthcare administrative role
Excellent communication and interpersonal skills, with a friendly and empathetic approach when interacting with patients
Strong organisational abilities, with the capacity to multitask and maintain attention to detail
Proficient in using computerised patient management systems and standard office software (Genie preferred)
A genuine interest in the healthcare industry and a commitment to providing high-quality customer service
Excellent work ethic and takes pride in their work
Professional demeanour with patients and colleagues at all times
Australian work rights are required for this position
To be considered for this position, please click apply and include your resume and a covering letter
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Medical Receptionist & Patient Care Coordinator in Melbourne employer: Precision Brain, Spine and Pain Centre
At Precision Brain, Spine and Pain Centre, we pride ourselves on fostering a supportive and collaborative work environment in Doncaster East. Our team is dedicated to professional growth, offering ongoing training and development opportunities, while our commitment to patient care ensures that every day is meaningful and rewarding. Join us to be part of a compassionate team that values your contributions and prioritises work-life balance.
Contact Details:
Precision Brain, Spine and Pain Centre Recruitment Team
