Precisely is seeking Support Engineers to resolve complex issues and help customers succeed with Precisely Connect, Sterling B2B Integrator, and related products. You will deliver world-class support via phone, email, and remote access, meeting SLAs and documenting critical information.
The role requires strong communication and troubleshooting skills, 2β5 years in a technical support environment, and a willingness to learn new technologies while contributing to knowledge bases and on-call
B2B Integration Support Engineer (Remote-First) employer: Precisely
At Precisely, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our team in Australia is dedicated to empowering employees with opportunities for professional growth while working at the forefront of AI and data integrity. With a strong focus on customer success and a supportive work environment, we offer competitive benefits and the chance to make a meaningful impact in the tech industry.