Precisely is seeking a remote Technical Support specialist to provide expert assistance for our software solutions. The role involves problem determination, root-cause analysis, and clear communication with customers.
You will collaborate with multiple teams to drive issues to resolution while contributing to support tools and processes. We value 2–4 years of relevant experience, strong troubleshooting and communication skills, and familiarity with Docker, VMs, REST APIs, and IBM Sterling
Remote Support Engineer I: Troubleshooting & Impact in Adelaide employer: Precisely
At Precisely, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. Our team in Australia is dedicated to empowering employees with opportunities for professional growth while working at the forefront of AI and data integrity. With a strong focus on customer success and a supportive work environment, we offer competitive benefits and the chance to make a meaningful impact in the tech industry.
