Praemium is seeking a Platform Support Analyst to join our Client Support team in a hybrid Melbourne office environment. You will be the first contact for advisers and wealth managers using our Scope platform, balancing phone, chat and email requests within SLAs.
You'll educate advisers on Scope's features, assist with tax reporting capabilities, data feeds and investment events, and explain reporting outputs. A strong background in wealth management and 2–5 years in platforms/advice is ideal.
WealthTech Platform Support Analyst in Melbourne employer: Praemium
Praemium is an exceptional employer that fosters a dynamic and inclusive work culture, offering flexible hybrid work arrangements and a competitive salary with performance incentives. Employees benefit from comprehensive leave options, professional development tailored to individual growth, and engaging team activities, all while working in a state-of-the-art office located at 367 Collins Street. With a commitment to empowering financial advisers and a focus on building trusted relationships, Praemium provides a meaningful and rewarding environment for those looking to make a significant impact in the wealth management sector.
