Location: Bay St, Port Melbourne
Position Type: Part-time (20-25 hours/week) Mon, Tue & Fri (1.30-6pm), Wed(10.30-3pm),
Availability: Immediate or within 2 weeks
This is not your average front desk role.
We're looking for someone who's not just clocking in and out but who wants to grow with us. This is a solo reception role working hand in hand with PM .
This is a genuine career-building opportunity for a motivated and experienced receptionist ready to take on greater responsibility within a modern and progressive general practice. You will become a valued member of our team and work alongside experienced professionals who are passionate about delivering outstanding patient care.
What You'll Be Doing:
- Managing appointment bookings, billing (private and bulk billing), and Medicare claims with accuracy and efficiency
- Processing payments via Tyro, HICAPS, EFTPOS, and performing daily reconciliations
- Operating multiple digital systems confidently, including:
- Best Practice software
- Health Engine or similar booking platforms
- Microsoft Excel, Word, and email management
- Applying high-level IT and computer skills to manage data, troubleshoot system issues, and streamline workflows
- Supporting the Practice Manager when needed
- Maintaining accurate patient data, coordinating follow-ups, recalls, and supporting accreditation processes
- Creating a welcoming front-of-house experience for patients, while staying on top of day-to-day administrative duties
- Keeping the reception area and clinic tidy, clean, and presentable at all times
- Replenishing doctor's rooms, treatment areas, and monitoring clinic stock levels to ensure readiness
- Working both independently and collaboratively with management in a fast-paced and professional healthcare environment
