At a Glance
- Tasks: Provide technical support and training at the MSO Repair Hub, ensuring operational excellence.
- Company: Join PPG, a leader in innovation and sustainability, dedicated to beautifying the world.
- Benefits: Enjoy competitive pay, health benefits, and opportunities for career growth.
- Other info: Collaborative environment with a focus on learning and diversity.
- Why this job: Make a real impact by enhancing repair capabilities and driving continuous improvement.
- Qualifications: Technical expertise and strong communication skills are essential.
The predicted salary is between 62100 - 75900 $ per year.
The Technical Demonstrator is responsible for providing dedicated support to the MSO Repair Hub, delivering technical training, product demonstrations, and troubleshooting expertise on a day-to-day basis. Acting as the primary technical liaison, this role ensures operational excellence, supports capability development, and drives adherence to service standards within the repair environment.
Key Responsibilities
- Provide day-to-day technical support to the MSO Repair Hub, ensuring efficient resolution of technical issues and operational challenges.
- Deliver product demonstrations and technical presentations to repair technicians, management teams, and other stakeholders.
- Design and facilitate technical training programmes to enhance repair capability, technical competency, and product knowledge.
- Diagnose, investigate, and resolve complex technical issues, escalating where appropriate and following through to resolution.
- Act as the subject matter expert for products, repair processes, tools, and emerging technologies.
- Support the implementation of new products, repair procedures, and technical initiatives within the repair hub.
- Monitor technical performance and identify opportunities for continuous improvement in repair quality and operational efficiency.
- Work closely with internal teams and MSO partners to ensure technical standards, service levels, and contractual obligations are consistently achieved.
- Produce and maintain technical documentation, training materials, troubleshooting guides, and process updates.
- Gather feedback from technicians and stakeholders to identify training requirements and improvement opportunities.
- Support audits, quality reviews, and compliance activities as required.
- Build and maintain strong working relationships with customer and partner stakeholders to ensure a collaborative approach to service delivery.
Technical Demonstrator in Sydney employer: PPG Industries
At PPG, we pride ourselves on being an exceptional employer, offering a dynamic work environment in our Braeside office that fosters collaboration and innovation. Our commitment to employee growth is evident through comprehensive training programs and mentorship opportunities, ensuring you can develop your skills while contributing to a culture that prioritises safety and Lean principles. Join us to be part of a team that values your expertise and supports your career advancement in the vibrant Melbourne area.
