At a Glance
- Tasks: Lead and support the Front of House team during busy service periods.
- Company: Porters Plainland Hotel, a thriving family-run business in Queensland.
- Benefits: Flexible casual roster, ongoing training, and potential for career progression.
- Other info: Dynamic environment with opportunities for additional hours and upskilling.
- Why this job: Join a supportive team and develop your hospitality leadership skills.
- Qualifications: Experience in hospitality, strong leadership, and excellent customer service skills.
The predicted salary is between 19.8 - 24.2 $ per hour.
As a Front of House Supervisor, you will play a key role in leading and supporting our FOH team during busy service periods. You'll be responsible for supervising staff, maintaining service standards, and ensuring smooth venue operations while working closely with management. This is a casual position offering approximately 25-30 hours per week, with the potential for additional hours or full-time work for the right candidate.
Key responsibilities
- Supervise and support Front of House team members during service
- Lead, train and motivate waitstaff to deliver exceptional customer service
- Ensure venue presentation and service standards are consistently maintained
- Assist with staff coordination and shift management
- Handle customer enquiries and resolve issues professionally
- Support management with daily operations and team development
- Maintain compliance with venue procedures
About you
- Previous experience in hospitality, preferably in a supervisory or team leader position
- Strong leadership and communication skills
- A positive attitude and ability to work in a busy environment
- Excellent customer service skills
- Strong organisational and problem-solving abilities
- Availability to work evenings, weekends and public holidays
- Current RSA Certificate (or willingness to obtain prior to commencing employment)
About us
Porters Plainland Hotel is a familiar landmark on the Warrego Highway just an hour's drive from Brisbane, in Queensland's beautiful Lockyer Valley. Offering award winning dining and bar facilities, a 17-room motel, function rooms, 37 pokies, Keno, TAB and two Bottlemart retail stores, this family run Hotel is a thriving business employing over 140 staff.
Benefits
- Opportunity to develop your hospitality leadership career
- Ongoing training and upskilling opportunities
- Supportive and energetic team environment
- Flexible casual roster
- Potential for additional hours and career progression within the business
Front of House Supervisor in Plainland employer: Porters Plainland Hotel
Porters Plainland Hotel is an exceptional employer, offering a vibrant and supportive work culture in the heart of Queensland's Lockyer Valley. With a focus on employee growth through ongoing training and upskilling opportunities, staff can thrive in their hospitality careers while enjoying a flexible casual roster and the potential for additional hours. Join our energetic team and be part of a family-run business that values exceptional customer service and teamwork.
