At a Glance
- Tasks: Welcome visitors, coordinate check-ins, and guide guests for an unforgettable experience.
- Company: Join the Port Stephens Council at the beautiful Koala Sanctuary.
- Benefits: Flexible hours, friendly team environment, and the chance to work with wildlife.
- Other info: Work across seven days with flexible hours during peak periods.
- Why this job: Make a difference by creating memorable experiences for visitors in a stunning setting.
- Qualifications: Friendly attitude and passion for customer service; no prior experience needed.
Port Stephens Council is seeking a friendly Guest Experience Officer to welcome visitors at the Koala Sanctuary, coordinate check-ins, and guide guests on-site.
This face-to-face role focuses on delivering a memorable visitor experience from enquiry to departure and return.
You'll assist with tours around the sanctuary, support tour groups and families, and work a roster across seven days, with flexible hours during peak periods to maintain excellent guest service.
Guest Experience Specialist — Koala Sanctuary in Maitland employer: Port Stephens Council
Port Stephens Council is an exceptional employer that prioritises work-life balance and employee wellbeing, offering generous leave entitlements, flexible work options, and a supportive environment for personal and professional growth. With a passionate Parks & Gardens Team dedicated to enhancing the community's recreational spaces, employees enjoy a fulfilling role in horticulture while benefiting from industry-leading parental leave and health initiatives. Located in the beautiful Raymond Terrace, this position not only provides a competitive salary but also the chance to contribute to a treasured environment.
