At a Glance
- Tasks: Deliver amazing customer experiences and support daily store operations.
- Company: Join POP MART, a global leader in pop culture and collectibles.
- Benefits: Enjoy flexible hours, career growth, and monthly product incentives.
- Other info: Exciting opportunities for growth in a dynamic retail environment.
- Why this job: Be part of a vibrant team and work with products that fans love.
- Qualifications: Confident, customer-focused, and passionate about retail and pop culture.
The predicted salary is between 24.3 - 29.7 $ per hour.
Founded in 2010, POP MART is a leading global pop culture and entertainment company. With IP at its core, POP MART works with artists and designers worldwide to develop and operate IPs, creating products, services and entertainment experiences for consumers. Its portfolio includes beloved IP characters such as THE MONSTERS, TWINKLE TWINKLE, CRYBABY, DIMOO, SKULLPANDA, Hirono and MOLLY.
As we continue to expand across Australia and New Zealand, we’re looking for passionate and customer-focused Sales Associates to join our growing retail team. This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trading periods, and want to grow with a global brand.
Why You’ll Love Working at POP MART
- Work with products customers genuinely love — collectors, fans and families
- Weekly new releases keep every day exciting and fast-moving
- Clear career progression opportunities within a growing business
- Job security with a rapidly expanding global brand
- Monthly product incentives (post-probation)
- Supportive, energetic and inclusive team culture
- Annual POP LAND (Beijing) pass
- A colourful, creative retail environment
What You’ll Do
- Deliver Great Customer Experiences
- Engage customers confidently and provide friendly, energetic service
- Share product knowledge and introduce new collections
- Support sales through upselling and cross-selling opportunities
- Maintain Store Standards
- Replenish stock and maintain visual merchandising standards
- Support deliveries, stock counts and inventory accuracy
- Keep the store clean, organised and customer-ready
- Support Daily Store Operations
- Process transactions accurately through POS systems
- Follow store procedures and loss prevention standards
- Support product launches and peak trading periods
Who You Are
- Confident and customer-focused
- Passionate about retail, pop culture or collectibles
- Energised by fast-paced environments
- Reliable, positive and adaptable
- Strong communicator with excellent attention to detail
Part-Time Availability Requirements
This is a permanent part-time position. Availability to work 3–4 days per week is required, at least one late night and one weekend day. Flexibility to work store trading hours is essential. Rosters are planned in advance to support consistency and work-life balance. Flexibility to support business needs, peak trading periods and major product launches is expected. Availability throughout peak trading periods, including November to January, is essential.
Part-Time Sales Associate – Sydney Airport employer: Pop Mart
At POP MART, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that celebrates creativity and passion for pop culture. As a Store Manager in Chermside, you'll enjoy clear career progression opportunities, competitive salary packages, and monthly performance bonuses, all while leading a dynamic team in a fast-paced retail environment filled with exciting new products. Join us to be part of a rapidly expanding global brand where your contributions are valued and rewarded.
