At a Glance
- Tasks: Engage customers, provide energetic service, and support sales targets in a vibrant retail environment.
- Company: Join POP MART, a global pop-culture brand with over 550 stores worldwide.
- Benefits: Enjoy a competitive salary, monthly incentives, and career progression opportunities.
- Other info: Flexible availability required; structured rosters with weekends and late shifts.
- Why this job: Be part of a creative team and work with products that customers love.
- Qualifications: Confident communicators with a passion for retail and pop culture are encouraged to apply.
The predicted salary is between 17.1 - 20.9 $ per hour.
Full-TIME SALES ASSOCIATE — POP MART SYDNEY DOMESTIC AIRPORT Permanent Full-TIME | Global Pop-Culture Retail $61,000 + Super + Monthly Incentives Join the POP MART Phenomenon
POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries.
As we continue to expand across Australia, we’re hiring Full-Time Sales Associates to join our growing teams.
This is a fast-paced, high-volume retail environment, ideal for people who enjoy customer interaction, thrive during busy trade, and want to grow with a global brand.
- Why You’ll Love Working at POP MART
- Work with products customers genuinely love — collectors, fans and families
- Weekly new releases keep every day exciting and fast-moving
- Clear career progression opportunities within a growing business
- Job security with a rapidly expanding global brand
- Monthly product incentives (post-probation)
- Supportive, energetic and inclusive team culture
- Annual POP LAND (Beijing) pass
- A colourful, creative retail environment
- What You’ll Do
- Deliver Great Customer Experience
- Engage customers confidently and provide friendly, energetic service
- Share product knowledge and introduce new collections
- Support sales targets through upselling and cross‑selling
- Maintain Store Standards
- Replenish stock and maintain strong visual merchandising
- Keep the store clean, organised and customer‑ready
- Support deliveries, stock counts and inventory accuracy
- Support Daily Store Operations
- Process transactions accurately through POS
- Follow store procedures and loss prevention measures
- Support product launches and peak trading periods
Who You Are
We’re looking for people who are
- Confident and customer-focused communicators
- Passionate about retail, pop culture or collectibles
- Energised by fast-paced, high-volume environments
- Reliable, positive and able to stay composed during busy periods
- Quick learners with strong attention to detail
- Fluent in English (Mandarin/Chinese highly regarded)
- Availability Requirements (Important)
- This is a permanent full-time role
- Flexible availability across all 7 days is required
- Typical rosters include weekends and late shifts
- Store hours vary by location
- Rosters will be structured, either Sunday - Thursday or Tuesday to Saturday with two RDO's off together
- Salary
- $61,000 + Super + Incentives
- Eligibility
- Full permanent working rights in Australia required
- Must be able to commit to permanent full-time availability
- Equality and Inclusion
POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, imarital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
POP MART is a rising global force in pop culture and entertainment.
Our purpose is to celebrate daily moments and inspire through designer toys and fun experiences.
Our focus is IP incubation & operations, designer toys & retail, theme parks & experiences, also digital entertainment.
As of the end of first half of 2025, POP MART operates over 550 physical stores and more than 2,500 Robo Shops across the world.
We manage & represent incredible artists from all over the world.
Our roster spans dozens of iconic characters, like MOLLY, DIMOO, SKULLPANDA, THE MONSTERS, HIRONO and more.
With our IP characters, we create iconic cross-overs.
Our mission is to light up passion & bring joy around the world.
POP MART is not just a brand, it's a galaxy of creative possibilities.
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Sales Associate – Sydney Airport employer: POP MART OCEANIA PTY LTD
At POP MART, we pride ourselves on being a dynamic and innovative employer that fosters a collaborative work culture in the heart of Sydney's CBD. As an HR Generalist, you'll enjoy a broad and autonomous role with ample opportunities for professional growth, while contributing to our mission of bringing joy through pop culture. With access to modern office facilities, fitness amenities, and a commitment to employee engagement, POP MART is dedicated to creating a positive and rewarding workplace experience.
