At a Glance
- Tasks: Lead customer experience and design learning pathways for tax professionals.
- Company: Tax Nuggets Academy, a dynamic platform for SME accountants.
- Benefits: Flexible remote work, competitive pay, and opportunities for professional growth.
- Other info: Join a passionate team dedicated to transforming tax knowledge.
- Why this job: Shape the future of tax education while working from anywhere in Australia.
- Qualifications: Experience in customer experience management and learning design.
The predicted salary is between 72000 - 88000 $ per year.
Tax Nuggets Academy is a tax knowledge platform built for Australian SME accountants and tax practitioners.
The Customer Experience Manager will own the end-to-end customer journey, from onboarding calls and webinars to advising on AI usage, acting as fractional Head of Learning.
This remote role in Australia focuses on crafting learning pathways, handling product questions, spotting upsell signals, and shaping the customer experience playbook as the team scales.
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Remote Tax Experience Lead & Learning Architect in Perth employer: Pointer Strategy
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