At a Glance
- Tasks: Onboard and support SMB clients, ensuring their success and satisfaction.
- Company: Fast-growing tech company in Melbourne focused on customer impact.
- Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
- Other info: Collaborate with Sales, Product, Marketing, and Finance teams.
- Why this job: Join a team that values your impact and helps businesses thrive.
- Qualifications: Strong multitasking skills and experience in customer success or support.
The predicted salary is between 49500 - 60500 $ per year.
Podium is seeking a Customer Success Manager - SMB in Melbourne to onbaord and drive ongoing success for SMB clients, coordinating with Sales, Product, Marketing and Finance to meet customer needs and reduce churn.
You will cultivate multi-stakeholder relationships, balance customer-centric strategies with strong multitasking, and grow with a fast-growing local tech company that values impact and execution.
SMB Customer Success Manager | Onboarding & Growth in Melbourne employer: Podium
Podium is an exceptional employer that fosters a high-performance culture in its Melbourne office, where collaboration and support are at the forefront. With a competitive salary, uncapped commission, and a clear path for career advancement, employees are empowered to grow and thrive in a dynamic environment. The company values personal development and well-being, offering a monthly benefits allowance and a vibrant workplace that balances hard work with social engagement.