SMB Customer Success Manager | Onboarding & Growth in Melbourne

SMB Customer Success Manager | Onboarding & Growth in Melbourne

Melbourne Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Onboard and support SMB clients, ensuring their success and satisfaction.
  • Company: Fast-growing tech company in Melbourne focused on customer impact.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
  • Other info: Collaborate with Sales, Product, Marketing, and Finance teams.
  • Why this job: Join a team that values your impact and helps businesses thrive.
  • Qualifications: Strong multitasking skills and experience in customer success or support.

The predicted salary is between 49500 - 60500 $ per year.

Podium is seeking a Customer Success Manager - SMB in Melbourne to onbaord and drive ongoing success for SMB clients, coordinating with Sales, Product, Marketing and Finance to meet customer needs and reduce churn.

You will cultivate multi-stakeholder relationships, balance customer-centric strategies with strong multitasking, and grow with a fast-growing local tech company that values impact and execution.

SMB Customer Success Manager | Onboarding & Growth in Melbourne employer: Podium

Podium is an exceptional employer that fosters a high-performance culture in its Melbourne office, where collaboration and support are at the forefront. With a competitive salary, uncapped commission, and a clear path for career advancement, employees are empowered to grow and thrive in a dynamic environment. The company values personal development and well-being, offering a monthly benefits allowance and a vibrant workplace that balances hard work with social engagement.

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Contact Details:

Podium Recruitment Team

We think you need these skills to ace SMB Customer Success Manager | Onboarding & Growth in Melbourne

Customer Onboarding
Stakeholder Management
Multitasking
Customer-Centric Strategies
Relationship Building
Communication Skills
Collaboration